Job Description

Under the direction of the Employee Experience Manager, the Employee Experience Coordinator will act as an Organizational Development Coordinator, supporting the design, delivery, and administration of various trainings, performance management solutions, and employee engagement programs across the organization. This role is ideal for someone passionate about employee and leadership development and training and instructional design. The coordinator will assist with instructor‑led training (ILT), eLearning creation, performance management, and the overall employee lifecycle experience. This role requires strong organization, communication, and creative problem‑solving skills, along with the ability to collaborate with cross‑functional teams. Essential Functions Learning & Development Assist in the design, development, and maintenance of instructor‑led trainings (ILT), including slide decks, facilitator guides, and participant materials. Build eLearning modules using Articulate Rise 360 and contribute to storyboard development, layout, and basic instructional design. Support training logistics such as scheduling, attendance tracking, evaluation collection, and session setup. Facilitate portions of training sessions or conduct orientation segments, as needed. Maintain and update training content to ensure relevance, accuracy, and alignment with company values and culture. Performance Management Support Provide administrative support for the performance review process (goal setting, check‑ins, annual reviews). Assist employees and supervisors with troubleshooting performance management tools and questions. Help create learning materials, guides, and job aids to support goal‑setting and performance coaching. Employee Experience & Engagement Assist with the coordination of employee experience initiatives, including onboarding, recognition programs, surveys, and engagement activities. Help streamline touchpoints throughout the employee lifecycle to ensure a positive, consistent, and inclusive experience. Track and monitor feedback trends to help identify opportunities for improvement. HRIS & LMS Administration Support basic HRIS and learning management system (LMS) tasks, including: Assigning courses Tracking completions Running reports Troubleshooting user issues Work within systems like Paycom (or comparable HRIS/LMS platforms) to update learning paths, maintain training data, and support audit requirements. Partner with HR and IT teams to ensure a seamless user experience for LMS content and system workflows. Perform other related duties as assigned to assist with successful operations and business continuity. Minimum Qualifications Must be legally authorized to work in the United States without the need for sponsorship. Must be at least 18 years of age or older. Successfully passes all applicable general pre‑employment testing including but not limited to: background check, pre‑employment drug screening, pre‑employment fit tests, pre‑employment aptitude and/or competency assessment(s). Daily overtime required and in person, predictable attendance in The Woodlands, TX. Valid U.S. Driver’s License required. Most employment is contingent upon meeting company driving standards, including 3 year U.S. driving history and an acceptable Motor Vehicle Record (MVR) in accordance with Company policy. Education/Experience Level Bachelor’s degree in Human Resources, Education, Communications, Psychology, Business, or related field (or equivalent experience). An equivalent combination of education, specialized training, and relevant professional experience may be considered in lieu of a formal degree. Minimum 2 years of proven success in Learning & Development, Employee Experience, or Organizational Development. Minimum 2 years of experience creating content in PowerPoint and familiarity with adult learning principles. Minimum 2 years of experience with eLearning tools such as Articulate Rise 360 , Storyline, or similar authoring platforms. Comfort with HRIS/LMS systems (Paycom preferred but not required). Minimum 2 years of experience facilitating meetings, group discussions, or training sessions. Minimum 3 years of performance management experience. Experience with Canva or other design tools for visual content creation. Minimum 2 year of experience with project management methods or collaboration platforms (Teams, SharePoint, etc.) Qualifications, Skills, Competencies, Abilities Instructional Support: Ability to translate concepts into clear training materials and job aids. Creativity & Innovation: Brings fresh ideas to improve the employee experience. Growth Mindset: Curious, proactive, and willing to learn. Attention to Detail: Ensures accuracy in training materials, data entry, and reporting. Clear Communication: Excellent verbal and written communication skills, with the ability to teach to both technical and non‑technical audiences. Self Management: Proven ability to work independently, manage multiple priorities, and deliver results in a fast‑paced environment. Project and Management: Proven ability to break down requirements, estimate work, manage priorities, and deliver in a fast‑paced environment. Collaboration: Works well with others. Team‑oriented, proactive, and detail‑driven with a focus on measurable business outcomes. Pay range and compensation package Compensation details will be discussed during the interview process. Employer‑paid Medical, Dental, Vision for employee and dependents AND 401(k) with safe harbor matching. Physical Requirements/Work Environment The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions. The Employee Experience Coordinator work indoors in an office setting, primarily sitting for extended periods of time at a desk station, keyboarding and using repetitive motions with wrists, hands, and or fingers. Vision abilities required by this job include close vision and the ability to adjust focus while reading and staring at computer monitor. They also need to speak clearly and audibly, as well as have the ability to hear, understand, and distinguish speech and /or other sounds (e.g., building alarms) deriving from in person speech, telephone, or other remote speech. No adverse environmental conditions are expected. While in the office, they may be called upon to stand, kneel, push, pull, reach overhead, stoop, crouch, climb, and lift; therefore, the Employee Experience Coordinator should be able to lift 25 lbs. independently. Work hours may include early morning, late evenings, and weekends, depending on business necessity. Equal Opportunity Statement The Company is committed to the cause of equal employment opportunity for all employees and applicants, thus abiding by all applicable state and federal laws. Our practices regarding employment, job promotion, compensation, training, and termination do not discriminate based on race, color, religious creed, age, sex, national origin, veteran's status, disability, pregnancy, genetic information, or any other legally protected status. It is expected that all employees, both management and staff, will fully support these nondiscriminatory policies. #J-18808-Ljbffr

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